KSOUND ships many countries, and we employ the services of major, trusted international carriers to ensure your package arrives to your destination fast and securely.
|Shipping Method||Shipping Fee||Estimated Shipping Time|
|Standard Shipping||FREE for order over US$49 or US$4.99||10 - 25 Business Days|
Note: 1.Shipping times may be affected during public holidays as manufacturers and couriers will limit their operations during these times. Though this is unfortunately out of our control, we will try our best to improve on this issue.
2. In light of the recent epidemic outbreak, many businesses have been heavily impacted by this unforeseen circumstance. We estimate the average shipping time will delay 1-2 weeks. We would like to offer our deepest apology for any inconvenience caused that have affected your shopping experience with us. We hope you understand the situation we are in at the moment and appreciate your patience.
1. We are happy to announce that your orders usually can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 1-3 business days depending on stock available or public holidays.
2. For pre-sale or pre-order, processing time depends on the date on sale.
3. Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time
Tracking Your Order
For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.
Kindly note that all packages are shipped from KSOUND Warehouses. Our items are shipping duty unpaid and therefore import tax may occur depending on your country's Customs and shipping method. You may check with your local Customs Office for more information.
If you have any issues with your order, you can contact us at email@example.com for further assistance. Our dedicated CS team will contact you as soon as possible.